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Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. Meer
In the business world, especially in manufacturing or quality management, the term Six Sigma usually refers to a set of tools and methodologies developed by Motorola to improve processes by eliminating defects. Meer
This book provides a synthesis of the theory of decision making and its practical application in decision analysis. Part 1 provides a detailed guide to the principles of decision theory. Meer
The focus of this book is on the most important class of enterprise system, namely Enterprise Resource Planning (ERP) systems. Organisations typically take the decision to employ ERP systems in an attempt to streamline existing processes. Meer
Supply chain management today has never been more complex, more dynamic or more unpredictable.
The good news is that new techniques for analyzing country-level investments, network configuration and in-sourcing/out-sourcing decisions can enable more precise and effective span of control. Meer
This book examines the Arabic conflict resolution method known as "sulha." In this process, notable male elders mediate conflicts between and within Arab communities. Meer
This book, which has been prepared by an international group of experts, provides comprehensive guidance for the design, planning and implementation of assessments and monitoring programmes for water bodies used for recreation. Meer
Safety and Reliability of Industrial Products, Systems and Structures deals with risk assessment, which is a fundamental support for decisions related to the design, construction, operation and maintenance of industrial products, systems and infrastructures. Meer
Intelligence Systems for Earth, Environmental and Planetary Sciences: Methods, Models and Applications provides cutting-edge theory and applications of modern-day artificial intelligence and data science in the Earth, environment, and planetary science fields. Meer
Tips, techniques, and trends on harnessing dashboard technology to optimize business performance
In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. Meer
This volume provides important benchmarks for the integration of entrepreneurship and international business. It extends scholarship beyond the firm as single unit of analysis, instead including the role of the founder/entrepreneur. Meer
A groundbreaking book that explains what′s causing one of our biggest business headaches and how to remedy it
Every year, American businesses waste billions of dollars on information technology that doesn′t communicate clearly with the people who use it. Meer
The first comprehensive guide to the integration of Design for Six Sigma principles in the medical devices development cycle
Medical Device Design for Six Sigma: A Road Map for Safety and Effectiveness presents the complete body of knowledge for Design for Six Sigma (DFSS), as outlined by American Society for Quality, and details how to integrate appropriate design methodologies up front in the design process. Meer
In this collection of 17 articles, top scholars synthesize and analyze scholarship on this widely used tool of policy analysis, setting forth its accomplishments, difficulties, and means of implementation. Meer
Agri 4.0 and the Future of Cyber-Physical Agricultural Systems is the first book to explore the potential use of technology in agriculture with a focus on technologies that enable the reader to better comprehend the full range of CPS opportunities. Meer
This useful guide concisely communicates ten practical statistical methods that are widely applicable to research, product design, process design, validation, manufacturing, and continuous improvement in many different industries. Meer
Covers basic principles and proactive and pragmatic quality function deployment (QFD) methods. Explains how to arrange groups in an industrial organization into design and development teams. Meer
Marketing Database Analytics presents a step-by-step process for understanding and interpreting data in order to gain insights to drive business decisions. Meer
Supply chain management today has never been more complex, more dynamic or more unpredictable.
The good news is that new techniques for analyzing country-level investments, network configuration and in-sourcing/out-sourcing decisions can enable more precise and effective span of control. Meer
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