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This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. Meer
This title supports the Sourcing Governance Foundation Qualification. SGF Qualification also qualifies an individual for COS-FP certification from IAOP®. Meer
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library (ASL) all note the importance of Capacity Management. Meer
The Open Groups long awaited guidance on Cloud is now published!
Cloud Computing is the major evolution today in computing. It describes how the internet has enabled organizations to access computing resources as a commodity and when needed in much the same way as households access household utilities. Meer
This introduction, the sister publication to the ABC Card Deck is a new approach to dry and formal training and change programs. Making strong and sound points with a dash of humor, it was designed and drawn by Paul Wilkinson and Jan Schilt. Meer
This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process management or intends using SqEME. Meer
Make it Simple and Keep it Simple
Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Meer
"This document is a TOGAF Series Guide: A Practitioners' Approach to Developing Enterprise Architecture Following the TOGAF ADM. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
This Pocket Guide provides a concise introduction to the IT4IT™ Reference
Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a
vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for
managing the business of IT, enabling insight for continuous improvement. Meer
In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Meer
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. Meer
Besides the courseware publication (ISBN: 9789401807999), you are advised to obtain the DAMA DMBOK publication (ISBN: 9781634622349). Optionally, you can use the publication Data management: a gentle introduction (ISBN: 9789401805506) as inspiration for examples and quotes about the field of data management. Meer
This document is the TOGAF Standard - Introduction and Core Concepts. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
"This document is a compilation of TOGAF Series Guides addressing Business Architecture. It has been developed and approved by The Open Group and is part of the TOGAF Standard, 10th Edition. Meer
"This document is the Enterprise Agility and Digital Transformation TOGAF Series Guide Set. It contains two TOGAF Series Guides that have been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
Ce guide de poche est le livre de référence pour qui souhaite apprendre ou réapprendre Scrum. Le livre décrit le cadre tel qu'il a été conçu et envisagé dès ses origines, en mettant l'accent sur le sens des règles du jeu et en apportant une perspective historique à Scrum et au mouvement Agile. Meer
"This document is a compilation of three documents within the TOGAF® Standard. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
This document is a compilation of two documents within the TOGAF® Standard. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition. Meer
Want to design your own video games Let expert Scott Rogers show you how! If you want to design and build cutting–edge video games but aren’t sure where to start, then the SECOND EDITION of the acclaimed Level Up! Meer
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