Building Total Quality

A guide for management

Paperback Engels 2013 9789401046756
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

Specificaties

ISBN13:9789401046756
Taal:Engels
Bindwijze:paperback
Aantal pagina's:303
Uitgever:Springer Netherlands
Druk:0

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Inhoudsopgave

Quality today. The total quality model. The model at work: the improvement planning process. Improvement action and process management. Learning to cope with change and continuous improvement: the education process. The economics of quality. Assessing company quality: self-assessment, certification, quality awards.

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        Building Total Quality